From the Grand Secretary
I trust you have all had an enjoyable summer and are looking forward to the new Masonic season. September marks the start of my third year in post, and how time flies when you’re busy! UGLE thankfully quietens down in August, giving staff and the Organisation time to take stock of what we have achieved over the last year, and where we want the next 12-18 months to take us.
Undoubtedly one of the major highlights this year was the dedication of a memorial stone to those, our members, awarded the Victoria Cross. The Most Worshipful Grand Master commented that, having served in the armed forces for more than 20 years, he understood the common values shared by Freemasonry and the services – camaraderie, respect, integrity – and the ideals of service and tradition. It is an extraordinary fact that 14 per cent of all Victoria Cross recipients have been Freemasons and we were proud to be able to recognise and celebrate this at Freemasons’ Hall in London. Perhaps we should be mindful of that part of our ritual, delivered on the presentation of a Hall Stone Jewel to a new Worshipful Master, which tells us that it should ‘ever provide an inspiration to every Brother to put service before self’.
Freemasons’ Hall was, of course, built as a peace memorial to those brethren who lost their lives in the Great War and we have been thinking hard about how we can use our fabulous Grade II-listed building to help inform and educate people about Freemasonry. By the time you read this, having worked closely with the Museum of Freemasonry, the first members of the public will have undertaken a redesigned tour of Freemasons’ Hall. It sets out to explain not only our history, but also our contemporary relevance, and includes a newly commissioned 10-minute film, which will be seen by our 40,000-plus visitors a year. It helps us launch a new approach as to how we define and regard ourselves. We are less apologetic for the misguided views of others, and instead talk about the positives of membership, both in terms of the benefits for the individual member and for society at large. What other organisation can boast charitable donations of more than £45 million a year? What other boasts an annual delivery of over five million hours of unpaid community and voluntary service? What other seeks to make people better individuals through philosophical and philanthropic engagement?
Freemasonry offers a simple philosophical message to its members and one that we should all be proud of: that within each of us is a thoughtful, kind, tolerant and respectful individual. Our purpose is not only to promote virtue, but also to promote a thoughtful approach to being virtuous. It is centred around an analogy of building, or creating, and thus by chipping away our rough edges, Freemasonry teaches us to chip away at our inadequacies, revealing the better person we can be, one more fit to serve those less fortunate than ourselves, those who have fared less well in life than us, and those communities from which we are drawn. Of course, all Freemasons will know and appreciate these points, but it is now our aim and intention to share these messages with the public, starting with the new public tour and closely followed by other supportive material.
We have an amazing history, often at the forefront of monumental social and economic change, as anyone who has watched the DVD of our Tercentenary celebrations cannot fail to appreciate. We have such a story to tell and intend to be confident and committed when speaking about our many strengths and the reasons why we are just as relevant today as we have been in decades and centuries past. Watch this space, and let us know how you think we are doing!
In other developments, we intend to produce, for the first time in our history, an annual report explaining to you, our membership, how your fees and dues are spent, while explaining to both you and the public what it is that UGLE does and how well we do it. Many of you will be involved in helping us collate the information we need, so look out for this over the coming months as we work towards a publication date of March 2020.
‘Project Hermes’ is in full swing, looking at how we can update our processes to modernise the management of our membership, ensuring that some of the more laborious and outdated demands placed upon Lodge and Provincial Secretaries concerning collecting data, paying dues and keeping up-to-date records are simplified and made more accessible to those who need to see, use and work with them. We hope to be able to have a much fuller article explaining this in our next edition.
In short, as ever, there is plenty going on to keep us all busy, but if you find yourself in London with an hour or so to spare, please do book into our new tour via the Museum of Freemasonry website – we can guarantee an enjoyable way to make that all-important daily advancement in Masonic knowledge!
Dr David Staples
‘Our redesigned tour of Freemasons’ Hall sets out to explain not only our history, but also our contemporary relevance, and includes a newly commissioned 10-minute film, which will be seen by our 40,000-plus visitors a year’
The United Grand Lodge of England (UGLE) has unveiled a new film capturing behind the scenes footage of a Lodge meeting and interviews with Freemasons, as well as delving into Freemasonry’s unique history and symbolism, including the famous handshake
The film provides unique insight into what happens in a Lodge meeting, who the Freemasons are and what it means to be a Freemason, as well as stunning new footage of Freemasons’ Hall in London.
Dr David Staples, UGLE’s Chief Executive, said: 'We wanted to create a film which not only explains our history, but showcases modern Freemasonry and reflects our status as one of the oldest social and charitable organisations in the world.
'I’m often asked what it’s like to be a Freemason and I hope this video will go some way to answering that question and provide insight into who we are, what we do, our history and our relevance in today’s society.'
The roots of modern Freemasonry lie with the medieval stonemasons that built our castles and cathedrals, yet it is as relevant today as it was hundreds of years ago. In 2017, UGLE celebrated its Tercentenary – 300 years since the formation of the Premier Grand Lodge – with a spectacular event at the Royal Albert Hall.
The new film will also form part of the redesigned public tours of Freemasons’ Hall and the Museum of Freemasonry and will be seen by over 40,000 visitors to the building each year.
You can view the full film alongside a series of short videos here.
The United Grand Lodge of England (UGLE) is delighted to be taking part in the world’s largest architecture festival Open House London on 21st and 22nd September 2019 at its headquarters Freemasons’ Hall – offering visitors architectural tours, fun family activities and access to the Museum of Freemasonry
Open House London gives free public access to over 800 buildings, walks, talks and tours over one weekend in September each year. The event started 25 years ago with the first Open House London in 1992 and gives free access to London’s best buildings as a way of inspiring the public about the benefits of great design.
Freemasons’ Hall, in Covent Garden, is renowned as one of the finest Art Deco buildings in London still used for its original purpose and will be opening on both days of the event this year from 10am to 5pm.
Some of the many highlights will be Bright Bricks models, with lots of opportunities for children to get creative and design miniatures of their own, and an exciting kids’ trail featuring a make-an-apron station. There will be Freemasons in regalia in the magnificent Grand Temple to answer any questions the public have about Freemasonry, whilst the Masonic Charitable Foundation will have a stand to provide an overview of the support given to communities and deserving causes throughout the country.
The Museum of Freemasonry will be also open, displaying one of the world’s largest collections associated with Freemasonry, including Winston Churchill’s apron and the large throne made for the future King George IV, who was Royal Grand Master from 1790-1813.
Dr David Staples, UGLE’s Chief Executive, said: 'We’re excited once again to be taking part in Open House London this autumn and offering thousands of visitors the opportunity to see the stunning Art Deco interior of our building.
'Freemasons’ Hall is always free to the public, but for this event we are putting on some extra attractions, with Freemasons in regalia to answer all your questions, a Bright Bricks ‘Make and Take’ activity for children and guided tours every 90 minutes, which showcase the architecture and history of the building and will include a newly commissioned 10-minute film.'
You can find out more about what’s on at Freemasons’ Hall during Open House London here.
Dwight St. George Reece was installed as the new District Grand Master and Grand Superintendent for the District Grand Lodge of Jamaica & the Cayman Islands on 20 July 2019, with UGLE’s Pro Grand Master, Peter Lowndes, conducting the ceremony
Alongside the other Caribbean District Grand Masters, those from Bahamas & Turks, Bermuda, Nigeria, Sierra Leone and The Gambia, as well as Suffolk’s Provincial Grand Master Ian Yeldham, they joined UGLE’s Grand Secretary, Dr David Staples, and Grand Director of Ceremonies, Charles Hopkinson-Woolley, in participating in the ceremony held at the AC Hotel Kingston in St Andrew, Jamaica.
After being installed, Dwight thanked his predecessor Walter Scott who served 10 years as District Grand Master.
The ceremony was then followed by a celebratory banquet at Jamaica Pegasus hotel in New Kingston.
In honour of all English Freemasons awarded the prestigious Victoria Cross (VC), the United Grand Lodge of England’s (UGLE) Grand Master, HRH The Duke of Kent, unveiled a unique Victoria Cross Remembrance Stone at Freemasons’ Hall on 27th June 2019
The Remembrance Stone was commissioned in 2016 by Granville Angell to commemorate all English Freemasons who were awarded the Victoria Cross. The VC is the highest award for gallantry that can be conferred on a member of the British Armed Forces and since its introduction in 1856, more than 200 Freemasons have been awarded the Victoria Cross – making up an astonishing 14% of all recipients.
The Remembrance Stone was carved by Emily Draper, who was Worcester Cathedral’s first female Stonemason apprentice, having been sponsored by local Freemasons. During the preparation stage of the stone, Emily also found out that her Great Uncle was a Freemason VC recipient.
The event was opened by Dr David Staples, UGLE’s Chief Executive and Grand Secretary, followed by readings from Robert Vaughan, Provincial Grand Master of Worcestershire (My Boy Jack by Rudyard Kipling) and Brigadier Peter Sharpe, President of the Circuit of Service Lodges (The Soldier by Rupert Chawner Brooke).
Over 130 guests were in attendance including serving military personnel, a group of Chelsea Pensioners and Sea Cadets, as well as Sergeant Johnson Beharry, who was awarded the Victoria Cross for saving the lives of his unit – Princess of Wales’s Royal Regiment – while serving in Iraq in 2004. Johnson is also a Freemason and a member of Queensman Lodge No. 2694 in London.
Music was provided by Jon Yates from the Royal Marines Association Concert Band, who performed the ‘Last Post’, a minute’s silence and the ‘Reveille’.
This was proceeded by the grand Unveiling and Dedication of the Remembrance Stone by The Duke of Kent, as a fitting tribute to the service and sacrifice of those Freemasons awarded the VC. The Duke of Kent also presented Emily with a stone carving toolset to aid her future projects.
The event was concluded with a speech by Brigadier Willie Shackell CBE, Past Grand Secretary of UGLE and Past President of the Masonic Samaritan Fund.
Dr David Staples, UGLE’s Chief Executive and Grand Secretary, said: “It’s been a huge honour to mark the dedication of this wonderful Victoria Cross Remembrance Stone and another significant milestone in our longstanding history.
“It is even more remarkable in the context that 14% of all recipients of the Victoria Cross have been Freemasons and I can think of no more fitting home than for it to be placed here at Freemasons’ Hall – a memorial to the thousands of English Freemasons who lost their lives during the Great War.”
Victoria Cross Remembrance Stone
27 June 2019
Introduction and welcome, Dr David Staples, UGLE's Chief Executive and Grand Secretary
Your Royal Highness, my Lords, Ladies, Gentlemen, Brethren.
Welcome to Freemasons’ Hall. Each year over 40,000 members of the public visit this building to learn a little more about the values and purpose of Freemasonry, and to marvel at this art deco masterpiece, one of the finest art deco buildings in London still used for its original purpose. It was conceived and built out of great conflict, as a lasting memorial to Peace, and to those thousands of Freemasons who lost their lives in the Great War.
Those Lodges that contributed to the building of this great memorial are carved for posterity into the stones of its very walls, and the scroll of honour, the centrepiece of our building, just there, lists the names of our fallen. A closer look at those names shows that many Lodges held, amongst their memberships, NCOs, enlisted men and officers who would have met, and dined together, revealing something quite revolutionary at that time – that Freemasonry broke down the deeply ingrained barriers of class within British society. Those scholars of Kipling amongst you and those who are familiar with his poem ‘The Mother Lodge’ will recognise the same sentiments expressed within; that irrespective of the prevailing political and social climate, those of all races, classes, of differing religions, creeds and backgrounds have, for centuries, found a welcome within our Lodges. They are spaces where people could forget their differences and celebrate their common humanity with that most basic of human gestures – a handshake. They would be there for each other, through births and deaths, marriages, the good times and the bad as alluded to by the black and white squares of the floor carpet in every lodge room throughout the world. How ironic then that since that Great War, so many more lives have been lost, and so many more battles fought over those things which are seen, not as bringing people together, but as setting them apart.
Within our ritual, every Lodge listed on the walls around us has the right to bestow upon their Master a ‘Hall Stone Jewel’ to be worn during his period in office. I would like to read to you the part of our ritual pertaining to that presentation:
“The Hall Stone Jewel was conferred on this Lodge by the MWGM. Its form is symbolic, for on the side squares are inscribed the dates 1914-1918; four years of supreme sacrifice. In the centre is a winged figure, representing Peace, supporting a temple in memory of those Brethren who made the supreme sacrifice in the cause of King and their country. It should ever provide an inspiration to every Brother to put service before self.”
On this, the eve of the 100th anniversary of the signing of the Treaty of Versailles which consigned to history the state of war between Germany and the Allied Powers, we gather here to remember and honour those, our members, who were awarded the Victoria Cross. The Treaty of Versailles serves, as every student of history will tell you, as a potent reminder that our leaders’ best intentions can lead to events never conceived without the benefit of hindsight.
The Victoria Cross is awarded for “most conspicuous bravery, or some daring or pre-eminent act of valour or self-sacrifice, or extreme devotion to duty in the presence of the enemy”. It may be awarded to a person of any military rank in any service and to civilians under military command. It was introduced on 29 January 1856 by Queen Victoria to honour acts of valour during the Crimean War. Since then, the medal has been awarded 1,358 times. The metal from which the medals are struck is traditionally believed to be derived from Russian cannon captured at the Siege of Sevastopol and latterly from two cannons captured from the Chinese during the first Opium War.
More than 200 Freemasons worldwide have been awarded the Victoria Cross since its creation, making up an astonishing 14% of all recipients and some of their citations may be read in your leaflets.
Freemasonry offers a simple philosophical message to its members – that within each of us is a thoughtful, kind, tolerant and respectful individual. The purpose is not only to promote virtue, but also to promote a thoughtful approach to being virtuous. It is centred around an analogy of building, or creating, and thus by chipping away our rough edges, much as Emily has done to the rough quarried stone to reveal this within; Freemasonry teaches us to chip away at our inadequacies revealing the better person we can be, one more fit to serve those less fortunate than ourselves, those who have fared less well in life than us, and those communities from which we are drawn.
As Herman Hesse said ‘What we can and should change is ourselves: our impatience, our egoism, our sense of injury, our lack of love and forbearance. Every other attempt to change the world, even if it springs from the best intentions, is futile”.
That sounds very dry and serious, but Freemasonry is anything but. We have an enormous amount of fun along the journey, meeting people we would never have otherwise met, making friends the world over, and raising £48m for charity last year and donating and estimated 5 million hours of our time to community voluntary service
It is no wonder that so many servicemen, and women, through their two Grand Lodges, find a parallel between the lives they have led in uniform and the camaraderie, support and friendship they find within lodge.
It is for those men and women, and those still serving, and in recognition of the very high regard that the members of the United Grand Lodge of England have always had for our Armed Forces, that I am delighted to welcome you all to the dedication of this Remembrance Stone. After today’s ceremony it will be carried to its permanent home in the South West staircase of our main ceremonial entrance (just over there), under the watchful gaze of a bronze bust of Bro Sir Winston Churchill, thereby aptly filling a space that has lain empty since this building was first conceived over a century ago. It will serve as a mark of our deep respect and gratitude to those who, for their comrades, their friends, their Regiments and Ships and their country, have put service before self. May we have the courage, in our lives, and in our own little ways, to follow their example.
From the Grand Secretary
This Saturday, I attended a masonic event that will live with me until the end of my days. My mother lodge, Apollo University Lodge, No 357, met at the Sheldonian Theatre in Oxford – a building I last visited for my graduation in 2001 – to celebrate its bicentenary. In attendance were the Most Worshipful Grand Master, the Pro Grand Master, the Deputy and Assistant Grand Masters and the Provincial Grand Master for Oxfordshire, as well a host of friends, members and past members.
The lodge was opened in a room adjoining the theatre, called off and there followed a potted presentation on the history of the lodge, and the presentation of a badge to UGLE for the use of the lodge by the Rouge Croix Pursuivant of Arms in Ordinary to Her Majesty The Queen – something rather unusual I gather. All this in front of the families and friends of lodge members past and present, the Grand Master and Grand Secretary of the Honourable Fraternity of Ancient Freemasons and a host of invited guests from the university and beyond. It was, of course, an opportunity to showcase Freemasonry to a wider audience, to bust myths, talk of the bursaries the lodge funds for underprivileged students at the university, and remind the academics visiting us that we are one of the oldest and one of the very few university student societies to be able to claim uninterrupted meetings for over two centuries.
All this was done in the unselfconscious, one might even say brazen style, exemplified by the 19-year-old undergraduate who, after speaking to the Pro Grand Master, attended by his DepGDC, for five minutes, had the disarming naivety to exclaim, ‘I’m terribly sorry, I didn’t quite catch who you are…’
The reception followed at the Ashmolean Museum under the gaze of a 2,000-year-old statue of Apollo and a rather raucous dinner ensued at Keble College, finishing when the bar shut at 4am with a round of McDonald’s with port chasers (I had made a dignified exit around midnight you understand…).
The event brought home to me happy memories of my initiation and my first meetings and introductions to Freemasonry. It also reminded me of what I consider to be a universal fact about Freemasonry, which is that, almost without exception, we consider our first tentative steps in the Craft, and the lessons that they teach us, to be the quintessential masonic experience. To me, nothing will ever surpass Apollo University Lodge. But to those of you reading, I suspect you would say exactly the same thing about your mother lodges, and no matter where we go, and how much we enjoy our Freemasonry elsewhere, few of us would admit the ceremony we had just seen, or the atmosphere we had enjoyed, could hold a candle to those meetings we remember from our formative steps in the Craft.
And therein lies a problem, one with which we all must grapple. There is no doubt that my idea of a wonderful lodge meeting would leave some of you stone cold. We do not all like the same things, and there are as many different types of lodges as there are types of Freemason. Through its ritual, traditions and customs, Freemasonry seeks to inspire its members. It encourages them, through dramatic shared experience, to seek for knowledge, and to put service before self. It does this in myriad different ways that appeal to different people. Times change though, and what may have worked in the past might not attract members now. Some lodges are simply unable or unwilling to communicate happiness or connect across generational divides. It is a source of great pride that my mother lodge, over its 200-year history, has numbered among its members many men who have made significant contributions to wider society, in all walks of life. In order for a lodge to continue to do this, and to thrive, it must find ways to keep its members engaged, interested, and coming back for more. It must also find ways to replace those members who leave or who die. It seems to me that there are a number of lodges which, put simply, don’t really mind either way, and perhaps we should all be a little more relaxed about this. Lodges exist to serve a purpose for their members, but some have no interest in keeping going forever.
I remember my time as a Metropolitan DepGDC and the wonderful and moving ceremonies that the Met performed when a lodge handed back its warrant. There was an honest acknowledgement that lodges come together for a purpose, and for some, that purpose runs its course. The Craft has the means to create new lodges which meet the needs of present-day petitioners. Lodges which are able to attract and retain members will survive and thrive, perhaps even spawning daughter lodges in their own image, while those that can’t will, in all likelihood, pass into history. Which sort is your lodge, dear reader, and more importantly, are you content with that?
Dr David Staples
‘There is no doubt that my idea of a wonderful lodge meeting would leave some of you stone cold. We do not all like the same things, and there are as many different types of lodges as there are types of Freemason’
Membership & modernisation
At the heart of UGLE’s membership system is the new Director of Member Services. Prity Lad takes us on a tour of Freemasons’ Hall and reveals UGLE’s forward-thinking support programme for current and future members
Prity Lad has just finished her photoshoot for FMT, which saw her leading the photographer around Freemasons’ Hall looking for the perfect location to sum up the welcoming nature of her new position, while being careful not to lose us in its labyrinthine interior. She’s worked in the building since 2007, but notes, ‘It’s rare that I have time to look around this amazing place. It’s vast.’
Prity’s time has been particularly precious recently, having taken up her new position as Director for Member Services. The role was created as part of the internal restructure of UGLE under Grand Secretary and Chief Executive Officer Dr David Staples.
‘There’s been a shift in the way we operate here at UGLE,’ explains Prity. ‘Departments originally reported directly into the Grand Secretary. Dr Staples has brought in a new level of senior management to develop a professional, fit-for-purpose headquarters for the benefit of our members and staff. I work closely with the Director of Masonic Services with whom I share an office. It works well, as there is a need for cooperation internally and communication externally to look after our members’ interests.’
Before taking up her new position, Prity had worked for UGLE as a software training consultant, focused on ADelphi, UGLE’s internal membership system. She had read law at university, after which there was a period of working in education and training, during which time she obtained a post-graduate certificate in education. In 2000, she changed tack and moved into the IT sector. Her role as a training manager for a software house involved implementing training and managing change for the Ministry of Defence, NHS and cruise sectors, both in the in the UK and overseas. She started working at Freemasons’ Hall in 2007, but left after a year to raise her family, before returning in 2012.
‘I had no prior knowledge of the world of Freemasonry,’ Prity says. ‘The attraction for me was working in IT in a unique business setting,’ she says. ‘I’ve learnt a lot about the Craft since then and I find it fascinating – the traditions, the values, things that don’t feature prominently in most working environments, and things that I have come to respect – I’m happy to be part of it.’
Prity’s role allows her to draw on her admiration for Freemasonry as she helps to develop new ideas and methods. Her department oversees three primary components: Registration, External Relations and District support. Part of this involves reaching out to people interested in Freemasonry. ‘Areas we want to focus on include attracting new members, but also finding better ways to engage with our existing membership. In order to do this, we want to identify and promote what Freemasonry represents and the values the organisation has,’ says Prity. ‘Respect, integrity and charity are core to Freemasonry and are the reasons many people join in the first place. We want to emphasise that, and show the inclusive nature of the organisation.’
That is only one element of Prity’s job. An overarching goal across the three departments is to streamline, simplify and modernise processes without making them inaccessible to Freemasons who might be less comfortable with technology. The registration team deal with all aspects of membership, enabling them to build a complete picture of somebody’s masonic record, ensuring it remains updated with the relevant degrees, offices and certificates. ‘The intention is to modernise the process,’ says Prity. ‘We want to eliminate paper and repetition, reduce delays and make it easier for the lodge Secretaries and, ultimately, the members themselves.’
When it comes to Districts, part of the focus recently has been on improving the administrative support supplied by UGLE. The Districts are experiencing annual growth of 10 per cent, and UGLE wants to support and amplify the work they do within their communities. As regards external relations, process and protocols must be followed to ensure UGLE’s polices are adhered to correctly. And this is one area where Prity’s IT background comes in handy.
‘We receive a lot of enquires from people around the world interested in Freemasonry, and the external relations team is looking at modernising that interface so people can get the information they need online,’ she says. ‘We are always here to support potential members, and want to make information accessible, such as automating some processes in a secure environment. That way, if somebody is interested in becoming a Freemason, they can visit the website, put in their information and we can advise them which Grand Lodge to contact depending on where they are located. We want to make the website more informative and easier to use. We don’t just want to modernise, we want to enhance what we offer without excluding any of our existing membership.’
Prity then turns to two initiatives that Grand Lodge would like to roll out to the Districts to help with learning and development. Solomon is a collection of online material facilitating the members’ learning – it contains presentations, essays and ‘nuggets’ of knowledge and information from a variety of sources that will help in any stage of a masonic career. ‘This has already been rolled out across our Provinces. It is our intention to introduce Solomon and The Members’ Pathway to the Districts,’ she says.
‘The Members’ Pathway was launched in 2017 and provides a series of steps that lodges and chapters can follow to attract, encourage and introduce new members. An important element of both initiatives is keeping current members engaged and adding value to help with their journey, to keep it relevant to them as they continue. It’s a different way of working and can help in the way they liaise with their members.’
That commitment to the members is central to everything Prity is doing, just as it is at the heart of what Dr David Staples and UGLE are working towards. ‘There’s a refreshing change taking place,’ she says. ‘There are so many ways to move forward and the senior team is bringing together a skill set with fresh ideas from which the members will ultimately benefit. That’s the long-term goal. It’s about our current members, what we can do for them to improve our services, but also for those who want to learn more about Freemasonry. There’s a vast amount of good work done in the Provinces that benefits the communities around them and we want to make potential members aware of that when they visit the website and read our literature. We want to raise the profile of the incredible work that members are engaged in – at all levels.’
‘We want to eliminate paper and repetition, reduce delays and make it easier for the lodge Secretaries and, ultimately, the members themselves’
Here to serve
From continuing modernisation to clearer communication, Grand Secretary Dr David Staples reveals some of the major improvements being made to the United Grand Lodge of England
You spoke in the Winter 2018 issue about the ongoing modernisation of UGLE. What improvements were made in 2018?
The biggest change has been bringing together masonic and commercial staff at Freemasons’ Hall, which started with the Board’s appointment of a CEO. This meant that for the first time in a number of years a single person would be in charge of and responsible for delivering for the organisation as a whole.
Staff have taken part in a number of workshops to understand what we stand for and why; what our values are as the ‘headquarters’ – a distinct organisation separate from UGLE or Supreme Grand Chapter. They have agreed a set of organisational values and goals which have resulted in the introduction of new appraisal processes, mandatory training, pay scales and benefits. Alongside this, regular communication with our staff through ‘Town Hall’ and departmental meetings has ensured people know what is going on and how this fits in to the bigger picture, all of which will help us attract and retain the best possible staff. A restructuring of the organisation and of the various business functions held within the building has allowed me to establish clear lines of accountability and allowed the new directors to facilitate change and improvement in their respective areas. This work has resulted in us being awarded Investors in People accreditation – a ‘kitemark’ not only of excellent people management, but also of normality for how a professional organisation is expected to run.
All of this may sound like management speak, but what it means in reality is that we have ensured the ‘Centre’ is up to the task of both serving our members and representing them effectively in the modern world.
In addition to these changes affecting staff, there have been many other smaller projects aimed at improving how professional we are, and enhancing what we can do and how we deliver. These have touched virtually every aspect of our operations. For example, an archiving project has examined the kilometres of shelving and paperwork stored in Freemasons’ Hall and helped us to develop a document retention policy. Clearing shelving from the main office has allowed us to consider exciting new options for the space that has been created.
A web-based booking and payment system has gone live for those attending Supreme Grand Chapter and Quarterly Communications, drastically reducing the number of cheques we need to process and bringing us in line with the modern-day expectations of our members.
In preparation for an increased focus on communications, we have brought FMT in-house and appointed a new editorial team, while the Directory of Lodges and the Masonic Yearbook are now online living documents. We have trained a number of members as media ambassadors to represent us at events and in the press. We have commissioned a communications capability assessment and have undertaken polling of the general public to find out what people really think of us, and what opportunities might present themselves to improve their understanding of who we are and what we’re about.
We now have new phone systems and video conferencing suites to improve communications across our worldwide organisation, and these are saving both time and money while improving engagement with our members. The new Events Management Team has been tasked with engaging with our members and encouraging them to use and visit Freemasons’ Hall – a home for all English Freemasons, and we are starting a programme of community engagement projects to broaden our public footprint.
We have converted disused flats into three new lodge rooms in response to an ever-increasing demand for temples, and supported the Improvement Delivery Group in the creation of Operational Membership Dashboards, the Solomon online learning resource and the Members’ Pathway. All of these will directly inform our drive to improve our attraction to potential members and our retention of existing ones.
We have anticipated changes in the legal framework and have issued guidance on transgender members and data protection. We have blended the Grand Ranks system into ADelphi, thereby saving both our Provinces and Districts days of back-and-forth letter writing.
A huge amount happened in 2018 and has continued to do so in 2019 to ensure that we are a professional, fit-for-purpose and efficient central organisation which is held in high esteem by the membership and the public and which communicates an appealing, confident, relevant and consistent message to the outside world.
What are the key objectives of this process of modernisation?
Simply put, to better serve the members of both UGLE and Supreme Grand Chapter. UGLE needs to be ready for the challenges set by the Rulers and the Board, but also needs to meet the expectations of our members. When I was a lodge Secretary a few years ago, I wanted my Grand Lodge membership fees to be wisely spent, and I wanted to see some tangible benefit for what I pay for in terms of a confident organisation ready to represent itself on the public stage and to stand up for its members. I also wanted to interact with it in a modern and accessible way. That principle still holds true now that I am the CEO.
You also spoke about making the headquarters more ‘transparent’. How is this being done and why?
More open communication between the Provinces, our members and UGLE allows us to ensure an aligned approach to our common challenges – how people perceive us; how we represent ourselves to the outside world; how we normalise Freemasonry in the eyes of the public; how we attract and retain members. We are developing a new communications strategy with an appropriately resourced department to deliver it. We have a new Member Services Department to help streamline the relationship between our members and their organisation, and to implement the various initiatives being carried out by those groups with a care for Freemasonry.
What methods will the organisation be using to put a greater focus on attracting new members?
I see this very much in terms of normalising the environment from which our members are drawn in terms of public opinion. I’m a scientist by training and I like to see the evidence for something before we invest resources in it. We know that 87 per cent of the public know of our organisation, and 49 per cent of the public have a firm opinion of us. We also know that the majority of those do not necessarily hold an opinion that we might like! That is despite all the good works we do, despite all the money we raise for charity and despite everything else we are doing to rehabilitate ourselves in the public eye. We recognise that the majority of new members join after personal conversations with those who already enjoy Freemasonry, but we must make sure that those to whom we speak already have a fair opinion of us. To these ends we will be embarking on a focused series of interventions to bring about just that – an understanding of what Freemasonry is, what its values are, what we stand for and why we are relevant in today’s society. In conjunction with the newly rolled-out Members’ Pathway, we hope to ensure that no opportunity is wasted.
What are some of the more important changes planned for 2019?
We want to find new ways to open up our headquarters to as many people as we can, and to ensure that every one of those contact moments affords those individuals a greater understanding of Freemasonry. Staff will be moving out of the old central office space, which we hope to develop into a public area containing a temporary exhibition space, a café and a very public-facing office for Metropolitan Grand Lodge.
The introduction of an expenses policy, travel policy and purchase order system will improve our financial controls, but the most important change will be our ability to deliver an overarching communications strategy aimed at taking back control of the public narrative on Freemasonry.
In terms of day-to-day processes, you will have already read about our ambition to revolutionise how we administer the organisation. Changes being planned through Project Hermes aim to replace paper forms with web-based systems, removing the need for endless form-filling and drastically reducing turnaround times. In short, we want to make the lives of lodge, Provincial and District Secretaries much easier. We want to streamline our ability to collect dues and improve our ability to analyse and spot trends in membership data, which will help us to identify and propagate best practice wherever it arises. I truly believe we have exciting times ahead.
‘Simply put, to better serve the members of both UGLE and Supreme Grand Chapter, UGLE needs to be ready for the challenges set by the Rulers and the Board, but also needs to meet the expectations of our members’
Seeing the light
Freemasons’ Hall welcomed more than 100 guests for a special event on 16 May, with renowned war artist Arabella Dorman the guest speaker for the Anthony Wilson Memorial Lecture
The event was opened by Dr David Staples, the United Grand Lodge of England’s Grand Secretary and CEO, as he introduced Arabella to the stage and announced the two charities it was in aid of – Beyond Conflict and Age Unlimited.
The lecture was in honour of Anthony Wilson, who served as the President of the Board of General Purposes at UGLE from 2004 to 2017. Anthony’s widow, Vicky, was also in attendance, as well as Peter Lowndes, Pro Grand Master, and Geoffrey Dearing, the current President of the Board of General Purposes.
Dorman opened by paying tribute to the great man that Anthony was and telling the audience what a pleasure it had been to paint his portrait, which was placed at the front of the stage throughout the event. She has also been commissioned to paint a scene from UGLE’s Tercentenary celebrations in 2017, and this will soon be displayed in Freemasons’ Hall.
Dorman gave a vivid and insightful talk, opening with a poem and asking the audience to ‘think about our one life’, as she spoke in detail about her journeys across a number of war-torn countries.
Displayed behind her were images both harrowing and beautiful, including a bombed mosque in Syria, as Dorman argued that the destruction of ancient sites had only added to the tragedy that has befallen that country. The artist also explained how her belief in the idea of permanence was changed by her visit, telling the audience that history can be rebuilt, but that the past is lost to this present.
Dorman said the voices she had heard in Syria were not broken, but full of defiance and longing. This was even more inspiring when she recalled how one woman had told her that she had lost her car and carried on; she had lost her house and carried on; and she’d then lost her family and thought that she couldn’t carry on, but still did.
This was one of many real-life examples Dorman detailed throughout the night, as she shared her hope that even though art couldn’t change the world, it might help people feel a calling to resist corruption and war. In conclusion, she asked that her own work be seen as a salute to the power of peace, courage, faith and hope – as well as a call to reach out to others with compassion.