From the Grand Secretary
The Grand Secretary’s column is, of course, also the Chief Executive’s column and I would like to give you a feel for what we have been implementing over the past year, and our hopes for the future. As Chief Executive, one of the reasons I was hired was to oversee the modernisation of the organisation in terms of its administration. The Chief Executive and the 90 or so staff at 60 Great Queen Street are responsible for the 180,000 members in England and Wales and some 20,000 members in our Districts overseas, for the upkeep and commercial realisation of the headquarters – a Grade 2* art deco masterpiece – and for supporting the committees which give direction and strategy to the membership organisation.
Some of the most important changes will not be obvious to you but will help build an organisation capable of delivering the will of the Rulers and the Board and Committee of General Purposes in a manner which serves and supports you, the members. There have been changes in roles and staff as is inevitable with any change management process, but we are moving, at pace, towards becoming a more transparent headquarters whose purpose is understood and appreciated.
Investors in People has advised us on some of these changes as we transform the way we do things, and we have just learnt that we have been awarded Investors in People accreditation. We are at the tail end of a wholesale restructure to ensure that ‘delivering for our members’ is at the heart of everything we do. The Directory of Lodges and Chapters and Masonic Year Book are now living online documents, and you may now book in, and pay for Quarterly Communications and Supreme Grand Chapter online (saving 1,800 man hours for the Secretariat a year). We have also increased the commercial hire of our wonderful building by 30 per cent year on year, without affecting our masonic hires, thereby offsetting the costs we have to pass on to you. New video conferencing suites enable members up and down the country to participate in the decisions being made here in London and we are training more people than ever before – from Provincial Grand Masters to Media Ambassadors, Provincial Grand Secretaries to Almoners and Communications Officers.
From January we will have a Member Services Department incorporating Registration, the Chancellery, and a Department for the Districts to support the Provinces and Districts as well as delivering our renewed focus on attracting new members and engaging our current membership. A new communications structure will focus on getting the positive messages of Freemasonry known, and ensuring the Court of Public Opinion is firmly on our side. Imagine an organisation ‘normalised’ in the public consciousness. Where going to a lodge meeting was regarded in the same manner as going out for a meal, going to watch the rugby or going to the cinema.
Imagine an organisation where writing the same details on different forms every step of your masonic journey was a thing of the past; where clearance Certificates could be obtained at the click of a button; where you could update your personal details in a few seconds and where candidates received information on the ceremonies they had just been through the following morning. Imagine lodges being visible in the community – volunteering to help with what matters to them – and being regarded as an outward expression of Brotherly Love, Relief and Truth; where lodge secretaries didn’t spend hours on installation returns, and where Grand Lodge certificates were dispatched with the merest twitch of Bro Secretary’s index finger. These are some of the things the Executive and staff, the various committees, working groups and volunteers are looking at realising over the coming 18 months as we seek to improve how we administer your organisation.
These changes are not, of course, about altering our character or our essence. They are not about changing our rituals or outlook, or imposing faddish political correctness or unnecessary change for change’s sake. The United Grand Lodge of England will always be here to act as a custodian of the values and traditions of Freemasonry that inspire men to lead better lives for the benefit of society. We are here to curate those areas that are precious to us while promoting a straightforward organisation that is supportive, self-confident, welcoming, member focused, friendly and fun, because that is an organisation so many people would want to join, and would never dream of leaving.
Dr David Staples
‘Imagine an organisation where going to a lodge meeting was regarded by the public in the same manner as going out for a meal, going to watch the rugby or going to the cinema’