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Someone to lean on with MCF's Advice and Support Team

Tuesday, 11 September 2018
(Reading time: 2 - 3 minutes)

Many of us are able to handle life admin – those personal tasks Many of us are able to handle life admin – those personal tasks that need to be completed outside work, such as paying the bills or replying to emails. But these responsibilities can become seriously daunting during difficult times

Whether you’re a single parent struggling to work out your benefit entitlement, a student trying to fund university studies or a full-time carer researching respite care options, the Masonic Charitable Foundation (MCF)’s Advice and Support Team is here to help. We have 12 regional advisers to help you access the support you need. The Advice and Support Team can:

  • Assist you with applications for charitable support
  • Talk to you about financial difficulties
  • Recommend the best approach to meet your care needs
  • Support your children or grandchildren with practical advice and guidance on education and well-being
  • Direct you to state and local authority benefits and services available from other organisations

Claire is an Advice and Support Team adviser for the north of England. After a lodge Almoner contacted her about Geoff, a Freemason, Claire arranged a visit with him at his home. 

‘Geoff and his wife, Carol, had such a tragic time with illness and death within the family, and everyone was concerned about their well-being,’ says Claire. ‘My first visit was to work out their support needs, and I realised they were struggling with mobility. So I helped them apply for rise and recline chairs from the MCF.’ 

Geoff, previously unaware that he was eligible for Attendance Allowance from the government, successfully applied. ‘Money seemed irrelevant compared with losing their children or dealing with their health problems, but at least this could help ease their financial pressures a little bit,’ says Claire. 

‘I understand how difficult it is to ask for help, but when you speak to me or another member of the Advice and Support Team, what you say is in confidence. Support can be given in person or over the phone, and we encourage anyone who would like advice, guidance or support to give us a call.’

Last year, the MCF’s Advice and Support Team carried out 964 visits to Freemasons and their families. If you are a member of the masonic community and need advice or support, call 0800 035 60 90 or email This email address is being protected from spambots. You need JavaScript enabled to view it..